HEALTH INSURANCE GUIDE

Health Insurance: what to understand before choosing cover.

A practical introduction to health insurance, including sum insured, waiting periods, exclusions, cashless treatment and claims.

What is health insurance?

Health insurance can cover eligible healthcare expenses or provide defined benefits, depending on the policy. The exact coverage, limits, exclusions and claim rules are set out in the policy wording.

Key terms to understand

Sum insured

The maximum coverage amount or defined benefit available under the policy, subject to its terms and limits.

Waiting period

Some treatments or conditions may have waiting periods before coverage applies. Always check the specific policy.

Exclusions

Exclusions identify situations, treatments or expenses that are not covered. Read these carefully before purchase.

Cashless and reimbursement

Depending on the insurer and facility, claims may follow a cashless process or a reimbursement process. The insurer's current network and claim rules apply.

How to compare a health policy

  • Coverage and sum insured
  • Waiting periods and exclusions
  • Room-rent or other applicable limits
  • Network hospitals and claim process
  • Renewal terms and premium structure

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Important: Insurance is a contract governed by the insurer's policy terms and conditions. Information on this website is for general awareness and does not replace the policy document. Product availability, eligibility, premium, benefits, exclusions and claims are subject to the respective insurer's terms.